Q: Why doesn't my veterinarian okay Internet prescriptions in most circumstances?
A: Representatives from Pfizer, Novartis, Merial and Bayer have informed us that product guarantees are NULL and VOID for any products not purchased directly from a veterinarian. This means that if your pet gets heartworms or if fleas are inadequately controlled, the companies will not reimburse you for medication nor pay for any needed heartworm treatments. If you would like the convenience of purchasing online, please visit our online store.